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Programs

Partner tier programs with channel compliance tracking built in

Design tiered partner programs, define measurable requirements, collect submissions and run channel compliance tracking end-to-end, for vendors and partners alike.

Programs & Compliance is the control center for structured partner tier programs. Vendors create multi-tier requirements and benefits, monitor compliance progress and partners enroll, submit evidence and track status with transparent, requirement-level visibility.

Tier designRequirement builderCompliance trackingPartner enrollments
P2

Growth Partner

Tier compliance snapshot

On track
Tier: Gold72% complete

KPI requirements

Win rate ≥ 25%, NPS ≥ 45, Opp value ≥ $500k

Certifications

3 required certs mapped to LMS programs

Geography

Coverage: NA + EMEA

Files & submissions

QBR + Joint business plan uploaded

Compliance status is being calculated

Processing partner metrics; may take up to 24 hours.

01

Vendor

Program design & compliance visibility

Create partner tier programs with tailored requirements and benefits per level.

Program design & tiering

Create partner tier programs with tailored requirements and benefits per level. Color-coded identities keep tiers clear as your channel program scales.

Tier configuration

Define tiers, benefits and eligibility rules.

Requirement builder

Greater-than-or-equal conditions for KPIs and metrics.

Currency thresholds (lead / opp / deal value)Percentages (conversion, win, retention/NPS)Counts (leads created, opps won)Geographic coverageCertification & skills (linked to programs)File-based compliance (business plans, QBRs)

Compliance visibility & governance

View enrolled partners per program, filter by tier and drill into channel compliance tracking details with permission-aware access.

Partner compliance

Search partners, filter by tier, review submissions.

Submission governance

Role-based permissions for CRUD and downloads.

02

Partner

Partner experience

Enroll and track progress

Partners browse available tier programs, enroll and track compliance progress, seeing duration, tier status and benefit counts at a glance.

Current tier and progress by requirement

KPI, certification, geography and document tracking

Program duration with custom start/end

Available vs enrolled programs visibility

03

Benefits

Tier benefits & drilldowns

Tier benefits & highlights

Tiers support configurable benefits and traceable vs non-traceable requirements.

Portal access & co-brandingTraining vouchers & beta accessDirectory listing & priority supportEvent invites & advisory participation

Partner-level drilldowns

Vendors can open a partner's view for any program, review progress, submissions and enforce permissions by role.

Traceable KPIsSubmissions & filesGeo coveragePermissions enforced
FAQ

Questions

Frequently asked questions

Common questions about this feature and how it fits into your alliance strategy.

Answers at a glance
What is a partner tier program in Channlworks?

A partner tier program defines levels, such as Silver, Gold or Platinum, with specific requirements and benefits per tier. Vendors configure eligibility rules, KPI thresholds and certification criteria; partners enroll and work toward the next tier with visible progress.

What types of requirements can tiers include?

Requirements span currency thresholds, conversion and win-rate percentages, lead or deal counts, geographic coverage, linked certifications and skills and file-based submissions like business plans or QBR documents.

How does channel compliance tracking work?

Compliance status calculates against enrolled requirements and shows progress per partner, including a pending state while metrics process. Vendors filter by tier, review submissions and drill into partner-level compliance detail.

Can partners see their own tier progress?

Yes. Partners view current tier, requirement-level progress, KPI and certification status, program duration and available versus enrolled programs, all without emailing program managers for updates.

How do tier programs connect to LMS and credentials?

Certification and skills requirements link directly to LMS courses and the User Credential Hub. When partners complete training or earn credentials, progress rolls up into their tier compliance automatically.

Explore

Related features

Complementary capabilities across the Channlworks alliance intelligence platform.

LMS

Deliver the training courses that tier program certifications require.

Learn more

User Credential Hub

Verify partner certifications and skills tied to tier requirements.

Learn more

Dashboard

Monitor pipeline KPIs that feed into partner tier program requirements.

Learn more

Ready to run partner tier programs at scale?

See how Channlworks replaces spreadsheets with structured partner tier programs and channel compliance tracking your whole ecosystem can trust.

Contact usView pricing