Partner Sales Operations Manager - Global Alliances & Channels

About the role

The Partner Sales Operations Manager owns the global partner deal registration lifecycle, including eligibility validation, approvals, CRM attribution, compliance, reporting, and process optimization. The role also oversees local team members in Chennai, supports partner onboarding and enablement, and provides administrative support to Global Alliances leadership.

Responsibilities

• Own the deal registration lifecycle for global partners, including deal eligibility validation, status monitoring, and escalation to ensure timely approvals, accurate CRM attribution, and program compliance.
• Manage day-to-day operations for the local team by setting priorities, mentoring staff, handling escalations, and ensuring deliverable completion.

Requirements

• 3-5+ years of experience in channel operations, sales operations, or deal desk support, with at least 1+ years in a lead, supervisory, or senior coordinator role.
• Demonstrated experience navigating, updating, and maintaining enterprise CRM systems, with a strong proficiency in Salesforce.

Skills